The Andover location of a troubled chain of spas appears to be on the verge of closing.
Earlier this month, the Boston Globe reported the Elizabeth Grady chain of beauty schools and salons, was “struggling to operate its business” and was embroiled in legal battles with landlords and state regulators. The state closed the company’s Medford beauty school earlier this month without giving a reason.
No one answered at the Andover location Tuesday. The outgoing voicemail message, which was dated Feb. 23, said there were “a few staffing issues” and the salon was not booking waxing appointments or taking online bookings.
“We do not have a supply of wax. There are no retail items as of [Friday],” the message said. “If you still would like to leave a name and number, that is fine. We will try to get back to you.”
Lincoln Essex Oav LLC, which is the Andover store’s landlord for its space at 89 Main Street, declined comment because it is involved in litigation with Elizabeth Grady.
The newspaper said it called Elizabeth Grady’s 11 Massachusetts locations. Some stores did not answer, while others said they were rebranding. The article did not specify whether the Andover store would close or be rebranded.